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Heffanator


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Annoying things at the vet office
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Ok, I've been working at my vet office for almost 4 months and there's lots of annoying and stupid things people do.


1. "He/she won't bite" and they attempt to bite many times.


2. "he won't jump off(the exam table)" and they dive off. I always make sure when I check them in a room, take weights and temps, I always make sure the owner holds onto them once I leave, some don't and their dogs jump off. Idiots


3. People calling and coming in at lunch time to get frontline or to get their dogs sutures taken out or nails trimmed. People seriously think we don't take a break to eat lunch. They think we work 12 hours straight.


4. People calling to make appointments and saying "2:00 is fine" We don't make it convenient for you, we make it convenient for us first. :)


5. When we put someone on hold, and they can't wait 2 minutes and hang up. Of course we do nothing but talk to clients all day, there's no animals to care for, vets to help, no way! :)


6. People getting mad about the bill. Someone got huffy yesterday because they were quoted a price for Da2PPC (Distemper-parvo vaccine) for $29 and then the bills $61. I guess they thought the skin cytology, office visit and ring worm test were FREE? ha!


7. There's a client that won't see Dr.Curtsinger because she vaccinated her dog and it had a reaction. Dachshunds are notorious for having vaccine reactions, and she got mad and said "YOU made my dogs face swell up(to Dr.C)!" and she was told it probably would and could be given benadryl and be fine. It's the vaccines fault. :)


8. One of our vets is famous for overcharging people(like double office visits, etc). It's so rude and not the way to run a business.


9. One girl hardly does any end of the day work, while me and the other 2 do it all. She justs sits up front doing the deposit, which normally takes 2 minutes and it takes her 15-30 so she won't have to do the side work.


10. I don't care for ferrets and birds. ha....they just aren't cuddly and friendly like alot of the dogs and cats.


11. Owners that try and hold their pets during examination. Big no no and is illegal. The vet assistant must hold while the vet does everything. It's a liability thing cause we don't want to get sued because someones pet bites the owner. I am expected to get bitten and scratched so I can't do anyting about it. Plus, the owners don't have a clue on what to do and I'm trained to know how to restrain, take blood, etc.


12. Clients being rude to the vet assistants but sweet to the vets. We are not below the vets so get over it.


13. "I don't have the money for heartgard" but they try and buy a collar. Nope, we never let them do that. Also, alot of them think we do charity cases everyday. We must have everything paid for in order to stay open and to pay bills and employees. No one gets that.


Great things about the clinic


1. Besides the lazy people, everyones very easy going. I can joke around w/ them all and not fell dumb.


2. We all cuss and it's hilarious(not in front of clients). Dr.Walls will let a "Damn!" slip, "What the hell/f*ck is that?" "That dog **** everywhere". ha!! We all have potty mouths when we lock the doors and it's just us.


3. I already got a raise and I've been there just 4 months. :) One girl has gotten one raise and she's been there 3 years but Dr.Walls said I do a good job and I deserve it. :)


4. I'm becoming really good friends w/ one girl there. Matt and I went over to her and her husbands place last weekend and drank, goofed, and played games.


5. I have many favorite clients. Some of the old ladies I wish were my grandmas! :) Many of them are fun and easy to talk to.


6. We all work together pretty well. Some of us bump heads but we can't let that get to us, it's a place of work.


7. I love big friendly dogs. But, if any of them show signs of aggression, I won't work with them. They'll have to get muzzled or I get someone else to help or do it themselves.


8. We talk about the mean clients all the time. We have to act like we really care about them, though. ha


9. Puppies and kittens. :)


10. Our prices are great. We charge $500 for c-sections, $150 for abdomincla exploratories, etc. Compare it to 15 minutes from us and it'd be 1,000 or more for c-sections and 500-600 for abdominal exploratories.


11. We give donations to schools, shelters, etc.


12. We offer care credit for people who are having a rough time. We understand people have hard times but we can't do anything to help for free all the time.


13. I guess that's it. Just thought I'd share what it's really like at any vet office.


 



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Paige


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Sounds crazy.


I have too admit though. When it comes to my dogs I hold them during the shots and everything because soem people just don't know how to approach a giant dog and make him be still. Plus it makes my dogs more comfortable for the exam...I don't like a stressed out Dane. And I also walk with them to get weighed. I never let Oscar and Murphy out of my sight there. But hey thats just me..and I seem to be over protective about my boys.



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Heffanator


Post-a-Holic - Give this person a rabies shot!

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Oh yeah, I understand about the getting weighed thing, I let most owners walk them over since it's right there in the front lobby. I weigh smaller animals in the rooms on another scale.


Oh yeah,  none of us are scared of danes! We all just love all over them when they come in. Our fave is one named Titan and he weighs 178 pounds and tries to be a lap dog. :)



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KatzPomDogz


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With Chi-Ching, my vet almost expects me to hold him, I have worked with my vet with many different animals and he knows that I know what I am doing. I have to bring him in soon for his shots anyway......... My vet is AWESOME and will spend 30 minutes or more talkig to chingers and calming him down.....anything to not have to scare him or muzzle him. I love my vet.

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Heffanator


Post-a-Holic - Give this person a rabies shot!

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Oh yeah, If they know you've had experience, they usually don't care but alot of them think their dog won't do anything without restraint. The ones that you expect not to get aggressive, do get aggressive. We're trained to trust no dog/cat that comes in. As far as muzzles, we use them alot if the dog shows any sign of aggression, we won't touch them until they're muzzled. We don't have time to talk to them for 30 minutes so we try and get them in and out as fast as possible and to get the muzzle off. We can't risk being bitten so muzzles are the best.



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Ansy


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Heff!!!  It's so cool to hear you are working at a vets office!  Gosh, I have missed out on so much!


Now we've got someone who can get all the answers for us when we've got questions!...lol.  You're gonna have to be put on a schedule Heff.....lol....a mandatory 20 hours a week answering questions!!



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Heffanator


Post-a-Holic - Give this person a rabies shot!

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20 hours? HA!! I already spend 26-30 hours a week at this place! I have no time for that 20 minute sh*t! haha lmao....Pay me millions and then I'll do it!   ;)


I've been taking online vet assisting classes since September '04 and have been at the clinic for 4 months so I've packed my brain full off knowledge. ha!I tell ya, you do learn a hell of alot more on the job than reading the books. The books really prepare you for what's to come, but I'm not even done w/ it and got a job as a vet assistant. The books helps alot with terms as well.



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Kittys Mom


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My vet puts a kinda gauze rope halter [loop around nose, then around back of head] It's on a big roll, they just cut a length, then throw it away after the x-ray.

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Heffanator


Post-a-Holic - Give this person a rabies shot!

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Ya, we muzzle alot of the dogs we x-ray, just in case. I can make a makeshift muzzle but we have the buckle kind. I definitely trust them more. They may seem mean but they're way better than getting bitten or to make a barky dog shut up. ha

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Kittys Mom


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I like that they throw it away after they use it...I don't want something that has been around another dog's mouth on my dog.

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Heffanator


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Ya I understand. We clean them with preoperative scrub so I don't think anything could be spread after that stuffs touched it. We reuse alot of things you wouldn't think would be a good idea. We reuse syringes (just the syringe, not the needle) after we've used it to vaccinate or sedate an animal(as long as no blood or other fluid gets in the syringe during vaccines, etc). We rinse them and use them later for stuff like Amoxicillin suspensions (antibiotic liquid). We reuse the endotracheal tubes and the shoes laces we use to tie them to the dog/cats nose as well, after they're scrubbed of course. (cause an animal w/ a contagious disease, or is just sick in general, can't go under anesthesia so thereofre it doesn't need a trach. tube)


We also throw away organs like uterus', ovaries, etc. in the trash. I think it's kinda gross but if it was a big deal, it'd be the law to dispose of it differently.



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Ansy


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Are you saying its disposed of in the regular trash?  It's not considered a Bio-Hazard?  Wow.  Learn something new everyday.


Being that there are some things that can pass from animal to human, why would they not consider it a Bio-Hazard?  This is interesting.....and it shows just how little I know in the animal community...lol  I'm sure there are reasons, maybe the risk is just so low.  I do know that it is next to impossible for a virus to do a species jump.  It has happened between a dog and a horse, and a few other examples, but primarily they cannot "jump".  The Bird Flu is highly debated on this.  Even though you hear about humans dieing from it on the news, you never hear the medical side of it.  There is just so much more to it than the public is being told.  We are conditioned by "healthy fear" all the time.  Maybe, in your vets case,  the only things risked from being exposed to animal wastes are smaller things that can be easily treated, so its not really a worry.


In the medical (human) field, it must be disposed of in orange Bio-Hazard containers that are picked up by a special company, separate from the trash collection.  It is then taken and burned.  It cannot be dumped in a dump because if someone is there digging through trash (yes, people do that...lol) and they get nicked by a needle or exposed to blood or something that makes them sick, the medical community/office is the ones liable - even if the trash has left our possession.


This applies to pretty much anything except certain linens, which are heavily bleached.  Bleach kills everything...lol.  It can even kill the AIDS virus after 20 minutes.  BTW, for those of you who use bleach to clean......it has to sit for 20 minutes to effectively kill bacteria you are trying to remove.  Otherwise, you are only getting rid of the weaker bacteria.  NEVER remove bleach from an area containing blood before 20 minutes.



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Heffanator


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Well, according to my online vet assistant classes, stuff should be disposed of in a sanitary way but apparently it's not the law around here. Stuff like needles, scalpel blades, syringes that have blood, etc....are put in a shaprs container and when it's full, you put it in this thing that melts it all down (takes like 5 hours) and once it cools, it can go in the trash. It melts into the shape pf the sharps container. Stuff like sedation and euthasol(euthanasia, I call it "pink juice") is stored in a lock box. A girl that I work with said the clinic was broken into a few years back and someone stole "Oxytocin" (medication that stimulates uterine contractions) and they apparently thought it was "Oxycotton" (sp?) I bet there was someone in th ER that night...haha....people are idiots.

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puttin510


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Hmmm, I hold my dogs too, when they get their shots. Not all the time, but if I have questions, I hold and help.  I have been learning to hold rescues while they get shots too. Much  different than my own.  I held a chi getting his nails clipped and lord did he try hard to get away. We covered his face with a blanket incase he wanted to get the back of my arm or something.  He was sooo mad at the gal that did the nails, not me for some reason. Loved me and I was the one that made him stay. LOL


 


Thats cool you got a raise already. How much ya maken now? LOL



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